Payment
Enquiries relating to Aesop accounts, and payment options.
What are your payment options?
We accept Visa, Mastercard, American Express, JCB, Union Pay.
And 2C2P PAYMENT SERVICES : Internet/Mobile Banking, LINE Pay, True Money Wallet, QR Promptpay, Alipay, Wechat
Is my payment secure?
The security of our customers' personal and credit card information is paramount to Aesop and we continue to invest in the development of robust security systems.
Our website is encrypted with Secure Sockets Layer (SSL) certificates, which creates a secure transaction area in which to enter your payment information. You can be sure that you have entered a secure area as a small padlock symbol will appear in the address bar of your browser.
We also have secure firewall systems and daily scanning in place, to ensure that any attempted intrusions are swiftly identified, and a biannual penetration security scan conducted by our security partners. We regularly engage with industry experts to seek the most up-to-date security advice, and are constantly seeking to improve upon our rigorous processes.
How do I unsubscribe from your email communications?
If you would no longer wish to receive emails from Aesop, you will find at the bottom of email correspondence from Aesop an 'Unsubscribe and update preferences' link that you can click. Please unselect 'Receive email communications' and click 'Save preferences'.
How can I delete my Aesop account?
If you wish to delete your online Aesop account, please select the Privacy Form that can be found on the contact us page.
Do I need an account with Aesop to place an order?
You do not need to create an account to shop online; rather, you can purchase as a guest.
However, creating an account will allow you to move more swiftly through the purchasing process: you will be able to save your personal details, store multiple delivery addresses, peruse past orders, update subscription details and receive special Aesop customer event invitations and new product information.
Creating an account only takes a few minutes and you can do so by clicking here.